Refund Policy

Refund Policy

Refund Policy

💸 Refund Policy

A Refund Policy outlines the conditions under which a customer can receive a refund for a product or service purchased. It’s a crucial part of customer service and builds trust.

At URFavLifeCoach, I believe that a well-crafted refund policy not only protects the business but also enhances customer satisfaction by offering clarity, fairness, and transparency from the start.

Refund Policy:

💰 Refund Policy

At URFavLifeCoach, I deeply value your time, energy, and investment — and strive to offer transparency and fairness in all transactions. Please review the refund guidelines below for clarity and peace of mind.

🧠 Coaching Sessions

  • Full refunds are available only if the session is canceled at least 24 hours in advance.
  • If you cancel within 24 hours of your scheduled session, a partial refund will be issued:
    • $10 cancellation fee
    • $5 per session hour booked (to cover time lost and availability blocking)
  • No refunds will be issued after a session has been completed.

🚨 Emergencies & Exceptions

In the case of a verified emergency, you may be eligible to reschedule your session without additional charges. Full refunds will not be granted but accommodations can be discussed on a case-by-case basis.

📦 Product Refunds

  • Physical Products:
    • Refunds are allowed only if the product is returned in its original, unused condition and packaging.
    • Once the item is received and inspected, a refund will be processed within 7–10 business days.
  • Digital Products:
    • All digital products (downloads, templates, e-books, etc.) are non-refundable.
    • However, a one-time exchange may be offered with a valid explanation of your concern.

📬 Contact for Refund Requests

To initiate a refund request, contact me through one of the methods below:

Email: admin@urfavlifecoach.com

Text: 706-808-9808 (Automated replies only. Please allow time for a personal response.)

Why My Refund Policy Matters

Because you matter:

Our refund policy is designed with you in mind. A clear and fair process not only builds trust and confidence, but also protects both you and our business. By outlining what to expect, we can reduce disputes, streamline returns, and ensure a smooth experience from start to finish. Our goal is always to offer clarity, protect your investment, and encourage long-term relationships through transparency and satisfaction.